Vialet Research

🎁 Special Launch Gift: The first 80 orders will receive an exclusive Vialet Research executive pen (Purple & Silver edition)

VIALET RESEARCH FAQ

FREQUENTLY ASKED QUESTIONS

Dedicated Customer Support

Our team is available to assist with order updates, product inquiries, and shipping questions.

What is the purity level of your research compounds?

All our products, including our star peptides maintain a minimum purity of 99%. Each batch is rigorously tested to ensure the highest reliability for scientific research.

How should I store the products once they arrive?

Our products are delivered in lyophilized (freeze-dried) form for maximum stability. We recommend storing them in a cool, dry place away from direct light. For long-term storage, a temperature of 2°C .

What are the shipping times within the United States?

We pride ourselves on fast and reliable shipping. Once your order is processed, delivery typically takes 3 to 5 business days across the US. All orders are sent in secure packaging to protect product integrity.

Can I use these products for personal consumption?

All products available at Vialet Research are strictly for laboratory research use only. They are not intended for human or animal consumption, nor for diagnostic or therapeutic purposes.

How do the 'Mix & Match Bundles' work?

Our bundles allow you to customize your order. Simply select the bundle size you want, pick your favorite peptides, and the system will automatically apply the savings. The system automatically includes the required Bacteriostatic Water (Bac Water) at no extra cost.

What is your return policy?

Due to the sensitive nature of research chemicals and to ensure that every client receives a ‘fresh’ and untampered product, all sales are final. We recommend double-checking your specifications before completing your purchase.

How can I contact customer support?

We are here to help! You can reach our team at info@vialetresearch.com for any questions regarding your order, shipping, or product specifications.

Do you offer support in Spanish?

Yes, we are a bilingual company. Feel free to contact us; we speak Spanish!